Shipping Policy

Orders placed before 15:00 CET on a business day are dispatched the same day. Orders placed after that time, or at the weekend, are dispatched on the next business day.

You receive an order confirmation email when you place your order and a dispatch email when your parcel leaves our warehouse.

Standard shipping is $5.95 and arrives in 2 to 5 business days. Insured shipping is $6.99 and covers loss, theft or damage in transit with a free replacement.

Standard shipping is free on orders over $45 and on every subscription delivery.

Free shipping applies automatically at checkout when your order total, after discounts and before tax, is $45 or more. Subscription orders always ship free.

We send a tracking link by email as soon as the carrier scans your parcel. Tracking updates are provided by the carrier and may take up to 24 hours to appear after dispatch.

If your parcel is damaged in transit or has not moved for 7 business days, contact us. We replace damaged or lost parcels at no cost.

For minor damage to outer packaging only, we may offer a partial refund or replacement at our discretion.

International orders may be subject to customs duties, taxes or import fees. These are the responsibility of the customer and are not included in our shipping charges.

Shipping questions can be sent to support@predator8.com.